Responsible gambling

Responsible Gaming at El Casino

At El Casino, we prioritize the well-being of our players by providing responsible gaming tools to help you maintain control over your entertainment experience.

Deposit Limits

Set limits on how much you can deposit within a day, week, or month. This will prevent you from spending more than intended and give you peace of mind while playing.

Time-Outs

Take a break from playing with our time-out options. Choose between 24 hours up to 30 days, allowing you to step away when needed without restrictions.

Self-Exclusion

Permanently exclude yourself from accessing your account for a period ranging from six months to indefinite self-ban. This will block all real-money access while taking a break or addressing problem gaming behaviors.

Reality Checks & Loss Limits

Activate reality checks to display pop-up reminders about time spent and net results at regular intervals (e.g., every 30-60 minutes). Configure loss limits per day or week to cap your net losses, helping you stay within budget.

Access Support Organizations

For further support with problem gaming behaviors, we provide links to:

• International services such as Gamblers Anonymous
• Canada-focused counseling directories like ConnexOntario and Gambling HelpLine

Contact details for these organizations are available on our website.

By utilizing our responsible gaming features, you'll be able to maintain a healthier relationship between entertainment and your finances.